Setting Up Two-Factor Authentication

This article walks you through adding two-factor authentication (2FA) so your account has an extra layer of protection.

What 2FA is

Two-factor authentication means that signing in takes two steps: your password, plus a short code that only you can get. Even if someone learned your password, they still couldn't get in without that second step.

CordLine offers two ways to do this:

• An authenticator app — a free app on your phone that generates a new code every few seconds.
• Text message (SMS) — a code sent to your phone number.

Setting up an authenticator app

1. Open your account settings from the menu.
2. Find Two-factor authentication and choose to set up an authenticator app.
3. Scan the code shown, or tap Open in app to hand it straight to your authenticator, or copy the setup key and paste it in.
4. Enter the 6-digit code your app shows to confirm.

Setting up text message codes

1. In the same Two-factor section, choose to set up text messages.
2. Enter your phone number.
3. Enter the code we text you to confirm.

Keeping yourself from getting locked out

• Set up 2FA before you need it, especially before turning on High Security mode.
• Consider adding both methods — if you lose your phone, a second option can save you.
• Don't remove your only method. CordLine will warn you before you remove your last one, because doing so could lock you out.

Once 2FA is on, you'll enter your second step when signing in — a small habit that keeps your ministry and your supporters safe.

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Updated on: 22/07/2026