> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.cordline.app/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Understanding Supporter Engagement This article explains what your engagement view shows, so you can see how your supporters are responding and who to reach back out to. ## Opening your engagement view Look for **View engagement** near the top of your supporters area. You can choose a time range — the last 7, 30, or 90 days, or a custom range — to see activity over that period. ## What it shows you - **Overall activity** — how many posts you shared, how many included photos, and the prayers, loves, and comments they received. - **Your supporter numbers** — how many are actively engaging, and how many are new in that period. - **Your top post** — whichever update received the most response in the period. - **Your most engaged supporters** — the people showing up most consistently for you. - **Supporters who haven't visited lately** — people who haven't opened CordLine in the last 30 days. ## Using the "haven't visited lately" list well This isn't a list of people who've stopped caring — life gets busy, and notification settings vary a lot from person to person. Think of it as a gentle nudge: a good moment for a personal message to someone you haven't heard from in a while, not a verdict on the relationship. ## Tips - **Use it to say thank you.** Your most engaged supporters are an easy, meaningful group to reach out to personally. - **Check in occasionally, not obsessively.** Engagement naturally rises and falls — a quiet week doesn't mean something's wrong. - **Combine it with your own sense of the relationship.** The numbers are a starting point for outreach, not the whole picture. Need more help? Chat with us using the button below.