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# Staying Safe and Reporting Suspicious Activity

This article covers how to report content or behavior that concerns you, how to block someone, and what happens after you report.

## Reporting content or a person

1. Find the ⋯ menu on the post, comment, or profile that concerns you.
2. Choose **Report**.
3. Select the reason that fits best: harassment or abuse, inappropriate content, impersonation, spam, or something else.
4. Add details if you can — specifics help us understand what happened.

<!-- SCREENSHOT: the report menu with the reason options -->

## What counts as a good reason to report

- **Harassment or abuse** — unwanted, hostile, or threatening contact.
- **Impersonation** — someone pretending to be a missionary, organization, or person they're not.
- **Requests for money, passwords, or verification codes** — CordLine and legitimate missionaries will never ask you for your password or a sign-in code. Treat any such request as a red flag and report it.
- **Anything that just feels wrong** — you don't need to be certain something violates a specific rule to report it. "Something else" is always an option.

## What happens after you report

Every report is reviewed by a person, not decided automatically. We look at what was reported and take appropriate action.

## Blocking someone

Blocking stops someone from contacting you or seeing your updates, without you needing to explain why. You can block from their profile or from the report menu.

## A note for those serving in sensitive locations

If you serve where privacy protects real people, take extra care with unsolicited contact — someone reaching out unexpectedly, asking pointed questions about your location or work, is worth treating with caution. See our article on understanding your privacy and security tiers for how High Security mode limits who can reach you in the first place.

## Tips

- **Report first, decide later.** Reporting doesn't require certainty, and it doesn't notify the person you reported.
- **Block and report aren't the same action** — you can do either one independently, or both.
- **If something feels urgent or threatening**, reach out to us directly rather than waiting on a report to be reviewed.

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